Frequently Asked Questions

 

Below are a selection of Frequently Asked Questions.  These are general questions and answers.  For product specific FAQs, please go to the Products section.

Can I install my own Yale lock?

Yale locks have been specially designed for ease of installation so that the average do-it-yourselfer can approach lock installation with ease.

When installing a handleset or an entry lockset and a deadbolt on the same door take the time to align the locks so that the deadbolt locks freely when the door is shut normally.

All Yale products come with detailed installation instructions.

NOTE: Doors with pre-drilled holes contribute to ease-of-installation. If a door is not pre-drilled, it may be prudent to have a qualified vendor or installer drill and mortise the door for you.

 

Can one key be used for all my entry doors?

In most instances, you can have all your locks keyed to operate on one key, so you do not need to carry a huge bunch of different keys!  A locksmith, the installer, or the dealer from whom you purchase your lock will be able to advise you on this.

What can I use to clean my Yale lock?

Do not use solvents or abrasive cleaners on any components as this will destroy the protective clearcoat finish and void the guarantee.
 
Please use a water dampened, soft cloth to remove fingerprints.

A mild soap solution applied with a soft cloth will remove oil or accumulated dirt build-up.

Note: Avoid products that state on the label that they remove tarnish and rust or that they contain acids or caustic agents.